Family Violence
Safe Steps

Family Violence Response Centre is Victoria’s statewide response service for women, young people and children experiencing family violence. Provides 24/7 family violence response phone line, Risk assessments, Emergency accommodation, Pet accommodation, Safety planning, Emotional and material support & Counselling, Advocacy, Information and referrals, A specialist Safe House for women and children who are at high risk of being harmed or have complex needs.

1800 Respect

Confidential and phoneline information counselling and support for people impacted by sexual assault, domestic or family violence and abuse.

Northern and Western Child Protection

After hours Child Protection Emergency Service – 13 12 78 (5pm – 9am Monday to Friday, 24 hours on weekends and public holidays). A state-wide after-hours emergency service that receives new reports, as well as concerns for existing child protection clients who are considered to be at immediate risk and require urgent after-hours service.

The Orange Door (Kids First)

The hubs safely connect people directly to services and provide a coordinated response to a range of different needs. Who should contact The Orange Door?

• a person being hurt, controlled or being made afraid by someone close to them, such as their partner, family member, housemate or carer

• someone struggling with parenting due to family conflict, money issues, illness, addiction, grief or isolation

• anyone concerned about the safety and wellbeing of a child or young person

• anyone concerned about the safety of a friend or family member.

Northern Family and Domestic Violence Service

The specialist family violence service for the Northern Metropolitan region.

Blue Knot Foundation

Counselling support line and support, education, referrals and resources for the families and communities of adult survivors of childhood trauma.

In-Touch - Multicultural Centre Against Family Violence

Specialist family violence service that works with multicultural women, their families and their communities. Provides case management, training, conduct research, and run community-based projects in order to address the issue of family violence in the community.